DroneMobile experienced a minor incident on November 26, 2023 affecting Drone API and Drone Accounts and 1 more component, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Drone APIDrone AccountsDrone DR3x00,DR5400/DR6400Drone Activation PortalDrone X1
Update timeline
- identified Nov 26, 2023, 07:52 AM UTC
We have identified the problem that is causing degraded performance across Drone services, and are working to fix it as quickly as possible.
- monitoring Nov 26, 2023, 05:08 PM UTC
We have implemented a fix and are monitoring services to ensure that it has actually solved the issue.
- resolved Nov 27, 2023, 05:23 PM UTC
After a day of monitoring, our fix appears to have solved the performance issues we were seeing late last week and over the weekend.