DroneMobile incident

Sporadic service outage

Minor Resolved View vendor source →

DroneMobile experienced a minor incident on July 30, 2024 affecting Drone API and Drone Accounts and 1 more component, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 11:12 PM UTC
Resolved
Jul 31, 2024, 02:38 AM UTC
Duration
3h 25m
Detected by Pingoru
Jul 30, 2024, 11:12 PM UTC

Affected components

Drone APIDrone AccountsDrone DR3x00,DR5400/DR6400Drone Activation PortalDrone X1

Update timeline

  1. monitoring Jul 30, 2024, 11:12 PM UTC

    Increased error rates in backend components is affecting Drone service; we are monitoring the issue, but service may be inconsistent in the meantime.

  2. monitoring Jul 31, 2024, 12:17 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jul 31, 2024, 02:06 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 31, 2024, 02:38 AM UTC

    This incident has been resolved.