DriveWealth Outage History

DriveWealth is up right now

DriveWealth had 28 outages in the last 2 years totaling 30h 43m of downtime — averaging 1.2 incidents per month.

There were 28 DriveWealth outages since June 3, 2024 totaling 30h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.drivewealth.com/#

Notice August 8, 2024

Market Data issue affecting NYSE BQT

Detected by Pingoru
Aug 08, 2024, 08:16 AM UTC
Resolved
Aug 08, 2024, 09:36 AM UTC
Duration
1h 19m
Timeline · 3 updates
  1. monitoring Aug 08, 2024, 08:16 AM UTC

    ACTIV Vendor Reported that there is a potential issue affecting the NYSE BQT feed starting at 2024-08-08 02:31 EDT, Due to which Market data flow will be impacted. There will be No impact to Order flow / Trade execution. Currently ACTIV Team is investigating to restore the service.

  2. monitoring Aug 08, 2024, 08:17 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Aug 08, 2024, 09:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 17, 2024

Prior Close Quotes and Account Summary API Issue

Detected by Pingoru
Jul 17, 2024, 03:25 PM UTC
Resolved
Jul 18, 2024, 02:43 PM UTC
Duration
23h 17m
Timeline · 3 updates
  1. investigating Jul 17, 2024, 03:25 PM UTC

    DriveWealth is investigating a technical issue impacting the “PriorClose” field in the Quotes and Account Summary APIs. This issue does not impact trading, executions, or other events.

  2. identified Jul 17, 2024, 06:03 PM UTC

    DriveWealth has identified the root cause of the issue and will implement corrective action after market close tonight. The issue will be resolved by 9:30 AM EST on Wednesday, July 18th, 2024.

  3. resolved Jul 18, 2024, 02:43 PM UTC

    The issue has been resolved

Read the full incident report →

Notice June 3, 2024

NYSE System Issue

Detected by Pingoru
Jun 03, 2024, 02:22 PM UTC
Resolved
Jun 03, 2024, 08:29 PM UTC
Duration
6h 6m
Timeline · 6 updates
  1. investigating Jun 03, 2024, 02:22 PM UTC

    NYSE is investigating a technical issue impacting their system. Due to the ongoing issue, DriveWealth is disabling trading in certain NYSE listed securities (including BRK.A, CMG, GOLD, and SMR) while NYSE investigates. Open orders in these symbols will be cancelled back to partners.

  2. investigating Jun 03, 2024, 02:31 PM UTC

    Trading on CMG is resumed.

  3. investigating Jun 03, 2024, 02:44 PM UTC

    Trading on SMR is resumed.

  4. investigating Jun 03, 2024, 02:47 PM UTC

    Trading on GOLD is resumed.

  5. investigating Jun 03, 2024, 03:41 PM UTC

    DriveWealth anticipates that NYSE and other market centers will rule to bust trades that occurred in BRK.A this morning at prices below approximately $600,000. We will wait to resume trading in BRK.A until a regulatory ruling on these prior trades is made.

  6. resolved Jun 03, 2024, 08:29 PM UTC

    Pursuant to rulings by NYSE and other market centers, executions in the following symbols and conditions have been busted. https://www.nyse.com/trader-update/history#110001114097 ; https://www.nyse.com/trader-update/history#110001114099 Trading on BRK.A is resumed. Symbols Review Time At or below (Price) ARGT 9:35:00-9:36:00 $60.95 ASR 9:48:00- 9:49:00 $309.25 BMO 10:09:00- 10:10:00 $86.14 BOND 9:38:00 -9:39:00 $87.61 BRK.A 9:50:00 -9:51:00 $603,718.30 CMG 09:44:00- 09:45:00 $3,007.00 DFEN 10:22:00- 10:24:00 $27.43 DXYZ 10:06:00- 10:07:00 $13.34 GLP 9:35:00 -9:36:00 $45.60 GOLD 09:56:00- 09:57:00 $15.39 KFRC 10:00:00-10:01:00 $60.25 SMR 09:42:00- 09:43:00 $8.08 SPYU 10:22:00- 10:23:00 $35.98

Read the full incident report →