Dripos incident

Payment Provider Outage

Major Resolved View vendor source →

Dripos experienced a major incident on February 8, 2024 affecting Point of Sale and Card Readers, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 09:55 PM UTC
Resolved
Feb 08, 2024, 10:09 PM UTC
Duration
13m
Detected by Pingoru
Feb 08, 2024, 09:55 PM UTC

Affected components

Point of SaleCard Readers

Update timeline

  1. investigating Feb 08, 2024, 09:55 PM UTC

    We're getting reports from our internal logs that our payment provider is having an outage. Not all customers seem affected, but we're working with our provider to determine the impact and issues.

  2. monitoring Feb 08, 2024, 10:02 PM UTC

    Our payment provider is recovery with all payment issues. We've confirmed this on our side and will be monitoring it for the time being.

  3. resolved Feb 08, 2024, 10:09 PM UTC

    We've confirmed the incident has been solved by our payment provider.