Dripos experienced a critical incident on April 9, 2024 affecting Core Server, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2024, 11:47 PM UTC
We are currently getting reports of devices unable to connect to Dripos. We are aware and looking into this.
- identified Apr 10, 2024, 12:05 AM UTC
We have found the issue. To resolve it, we are restarting our servers, which will take Dripos offline for around 15 minutes. In the meantime please use our offline mode!
- monitoring Apr 10, 2024, 01:06 AM UTC
Our servers are back online, and customers are reporting normal operations. We will continue to monitor the situation and respond later tonight.
- resolved Apr 10, 2024, 01:32 AM UTC
All customers have confirmed going back online. We'll be sending a post-mortem tomorrow morning with an in-depth explanation of the outage and what we are doing to prevent this from happening.