Dripos experienced a notice incident on July 2, 2024 affecting Point of Sale and Card Readers, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Point of SaleCard Readers
Update timeline
- identified Jul 02, 2024, 01:13 PM UTC
We are aware of an issue causing Visa debit cards to throw an error after inputting a card. We are deploying a fix shortly. Payments will still go through. It will just throw an error.
- resolved Jul 02, 2024, 02:18 PM UTC
We've pushed an update to remove the incorrect error code. Up to date point of sale devices should be on v1.6b.30-1b. Please reach out to Dripos Support at (781) 583-3699 if you are continuing to experience issues!