Dripos experienced a minor incident on January 27, 2025 affecting Point of Sale and Card Readers, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2025, 03:08 PM UTC
Dripos is currently investigating an incident causing some Point of Sale apps to go offline and slower-than-usual processing times for card readers on some POS apps. Our team is actively working to resolve this issue as quickly as possible. In the meantime, please be prepared for minor delays in transaction processing or consider utilizing manual card entry or cash where feasible. We’ll keep you updated with any new information, and we appreciate your patience as we work to restore full functionality.
- resolved Jan 27, 2025, 03:09 PM UTC
We just experienced a brief issue that caused some card readers to respond more slowly than usual. This issue has now been resolved, and systems should be back to normal. If you’re still experiencing slowdowns, please try restarting your card reader or unpairing and repairing your reader, and don’t hesitate to give us a call at (781) 583-3699 for additional assistance.