Dripos incident
Investigating Reports of Web Dashboard Slowness & POS Offline Issues
Dripos experienced a major incident on February 7, 2025 affecting Core Server and Point of Sale and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 07, 2025, 02:21 PM UTC
We’re currently investigating reports of the web dashboard being slow to load and intermittent issues with point-of-sale apps going offline. Our team is actively looking into the cause, and we’ll provide updates as soon as we have more information. For any customers with offline POS apps, please utilize manual card with offline to capture payments to be processed later when you get back online.
- monitoring Feb 07, 2025, 02:31 PM UTC
A fix has been implemented and we are monitoring.
- resolved Feb 07, 2025, 02:32 PM UTC
This incident has been resolved. All POS apps should be operating normally. If you see an install update button on your Point of Sale app, please install the update. Latest version should be v1.8b.53-1a. The Web Dashboard should also be loading normally.