Dripos incident

Reports of POS Offline

Major Resolved View vendor source →

Dripos experienced a major incident on November 3, 2025 affecting Core Server and Point of Sale, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 09:11 PM UTC
Resolved
Nov 03, 2025, 09:52 PM UTC
Duration
41m
Detected by Pingoru
Nov 03, 2025, 09:11 PM UTC

Affected components

Core ServerPoint of Sale

Update timeline

  1. investigating Nov 03, 2025, 09:11 PM UTC

    We are currently receiving some reports of some POS devices being offline. Please take offline orders if this issue is affecting your devices, and turn your tablet wifi off in order to do so. Our engineers are investigating with highest priority.

  2. investigating Nov 03, 2025, 09:15 PM UTC

    We have identified the issue causing POS devices being offline and have deployed a fix. Please stay posted for further updates!

  3. investigating Nov 03, 2025, 09:17 PM UTC

    All devices are now back to normal and fully operational on all platforms. We are continuing to monitor resolution closely. If you turned of your wifi to take orders, please turn your wifi back on and make sure to process any offline orders! See here for instructions on processing offline orders: https://support.dripos.com/orders/platforms/platforms-offline#process-offline-orders

  4. resolved Nov 03, 2025, 09:52 PM UTC

    This incident has been resolved.