Drip incident

Issues with Delay Nodes in Workflows

Notice Resolved View vendor source →

Drip experienced a notice incident on April 21, 2021 affecting Workflows and Rules, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2021, 03:00 PM UTC
Resolved
Apr 21, 2021, 03:00 PM UTC
Duration
Detected by Pingoru
Apr 21, 2021, 03:00 PM UTC

Affected components

Workflows and Rules

Update timeline

  1. resolved Apr 21, 2021, 03:00 PM UTC

    Our teams identified and fixed an issue yesterday causing people to get stuck in Delay nodes in some workflows. The issue has been resolved and while all impacted people were re-queued successfully, we are working on implementing safeguards to prevent this issue in the future. We sincerely apologize for an inconveniences this may have caused. Please don’t hesitate to reach out to our support team via the in-app support widget in Drip if you have any questions or concerns.