Drip experienced a notice incident on April 26, 2021 affecting Email Sending, lasting 8h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Email Sending
Update timeline
- identified Apr 26, 2021, 05:17 PM UTC
We are currently seeing an increase in reports of bounces for many icloud.com, mac.com, and me.com email addresses due to an outage reported by Sendgrid starting at 4:13 AM Pacific time this morning. Our engineering team is working on a fix to re-send these emails automatically, but please reach out to our support team ([email protected]) if you have any additional questions.
- identified Apr 27, 2021, 02:05 AM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 27, 2021, 02:05 AM UTC
This incident has been resolved.