Drip incident

New Account Sign-up Issues

Major Resolved View vendor source →

Drip experienced a major incident on June 18, 2021 affecting User Interface and New People Adds, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2021, 07:01 PM UTC
Resolved
Jun 18, 2021, 07:13 PM UTC
Duration
11m
Detected by Pingoru
Jun 18, 2021, 07:01 PM UTC

Affected components

User InterfaceNew People Adds

Update timeline

  1. investigating Jun 18, 2021, 07:01 PM UTC

    We are currently investigating reports that newly created accounts are seeing errors when first signing in to Drip. We will post updates as our team works through this. If you see any other issues, please get in touch with our support team via [email protected].

  2. resolved Jun 18, 2021, 07:13 PM UTC

    We are happy to report that account sign ins are working properly and have full access when signing in. Please reach out to our support team if you still to see any other issues. Thanks for sticking with us through this!