Drip incident

Workflow delays

Minor Resolved View vendor source →

Drip experienced a minor incident on December 5, 2022 affecting Workflows and Rules, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 10:21 PM UTC
Resolved
Dec 05, 2022, 11:01 PM UTC
Duration
40m
Detected by Pingoru
Dec 05, 2022, 10:21 PM UTC

Affected components

Workflows and Rules

Update timeline

  1. investigating Dec 05, 2022, 10:21 PM UTC

    We are currently working to address delays in people processing through workflow triggers. We understand the inconvenience this can cause and we are actively working to address the issue. We'll provide an update here as soon as we have more information.

  2. monitoring Dec 05, 2022, 10:50 PM UTC

    A fix has been implemented and our team is monitoring the results. We will continue to provide updates here until the issue is fully resolved. Thank you for sticking with us.

  3. resolved Dec 05, 2022, 11:01 PM UTC

    Our team has successfully resolved the issue here. Our apologies for any inconvenience this caused and thanks so much for your patience. Please reach out to the Support team through the in-app widget or through email at [email protected] if you have any questions or concerns.