Drip incident

Delays With Shopper Activity API Events

Notice Resolved View vendor source →

Drip experienced a notice incident on December 10, 2022 affecting REST and JavaScript APIs and User Interface and 1 more component, lasting 12h 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2022, 07:10 AM UTC
Resolved
Dec 10, 2022, 07:59 PM UTC
Duration
12h 48m
Detected by Pingoru
Dec 10, 2022, 07:10 AM UTC

Affected components

REST and JavaScript APIsUser InterfaceNew People AddsWorkflows and Rules

Update timeline

  1. monitoring Dec 10, 2022, 07:10 AM UTC

    We are currently experiencing delays with events from our Shopper Activity API. Our team already has implemented a fix and we are monitoring the results. We will continue to provide updates here until the issue is fully resolved.

  2. monitoring Dec 10, 2022, 07:59 PM UTC

    We are pleased to report that expected processing times for events have been restored. Thank you for your patience as we worked to resolve this issue.

  3. resolved Dec 10, 2022, 07:59 PM UTC

    This incident has been resolved.