Drip experienced a major incident on June 13, 2023 affecting REST and JavaScript APIs and User Interface and 1 more component, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:46 PM UTC
We are currently experiencing a service disruption in our system. We are seeing intermittent problems due to a hosting provider network issue. We apologize for any inconvenience this may be causing and will update you as we continue to monitor the situation closely. Thank you for your patience.
- investigating Jun 13, 2023, 07:53 PM UTC
We are currently seeing service disruption with the REST and JavaScript APIs, our User Interface and with Workflows and Rules. We will continue to monitor the situation closely.
- investigating Jun 13, 2023, 08:01 PM UTC
We are currently seeing service disruption with email sending as well. We will continue to monitor the situation closely. Thank you for your patience.
- monitoring Jun 13, 2023, 09:09 PM UTC
We are pleased to report that we are starting to see service being restored. We will continue to monitor the situation closely and update as soon as we have more information.
- resolved Jun 13, 2023, 11:59 PM UTC
We are happy to say all functions are working as expected. Thank you again one last time for your patience during these issues. If you have any questions or concerns, please reach out to our Support Team via [email protected] and we'll be happy to assist.