Drip incident

Single Email Campaign delays

Minor Resolved View vendor source →

Drip experienced a minor incident on June 16, 2023 affecting Email Sending, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2023, 01:29 PM UTC
Resolved
Jun 16, 2023, 03:00 PM UTC
Duration
1h 31m
Detected by Pingoru
Jun 16, 2023, 01:29 PM UTC

Affected components

Email Sending

Update timeline

  1. investigating Jun 16, 2023, 01:29 PM UTC

    Drip is currently experiencing an issue with Single Email Campaign deliveries. This issue is not impacting automation, email series, or confirmation emails. Our team is investigating and we will provide an update as soon as we have more information.

  2. monitoring Jun 16, 2023, 02:39 PM UTC

    We have identified a fix to Single Email delivery delays, and deliveries are catching up. We will continue to monitor the outcome and follow up with an update soon.

  3. resolved Jun 16, 2023, 03:00 PM UTC

    Thank you for your patience while we investigated this issue. Deliveries are now moving and the problem is resolved. Please reach out to [email protected] with any further questions or concerns.