Drip experienced a minor incident on November 24, 2023 affecting User Interface and Workflows and Rules, lasting 7h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 24, 2023, 04:28 PM UTC
We are currently experiencing a delay processing events in our system. Our team is working diligently to restore expected processing time for all events. We apologize for any inconvenience this may be causing and will provide updates as we have them. Thank you for your patience.
- identified Nov 24, 2023, 05:30 PM UTC
Events are currently processing as normal and the system that displays events to our User Interface is delayed. Thank you for your patience while our team works to resolve this issue. We will continue to post new information as it becomes available.
- identified Nov 24, 2023, 05:39 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 25, 2023, 12:05 AM UTC
We are happy to report the delays in processing and displaying events has been resolved. Please reach out to [email protected] if you continue to see issues or have any additional concerns. Thank you for sticking with us!