Drip incident

Campaign scheduling disabled

Minor Resolved View vendor source →

Drip experienced a minor incident on January 31, 2024 affecting User Interface and Email Sending, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2024, 02:49 PM UTC
Resolved
Jan 31, 2024, 03:48 PM UTC
Duration
58m
Detected by Pingoru
Jan 31, 2024, 02:49 PM UTC

Affected components

User InterfaceEmail Sending

Update timeline

  1. identified Jan 31, 2024, 02:49 PM UTC

    The "Schedule immediately" button for Single Email Campaigns is disabled for some users. The root issue has been identified and a resolution will be implemented ASAP. This status page will be updated as soon as functionality is returned.

  2. monitoring Jan 31, 2024, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results. Please reach out to [email protected] if you are still unable to schedule Single Email Campaigns.

  3. resolved Jan 31, 2024, 03:48 PM UTC

    This incident has been resolved. Thank you for your patience while our teams investigated the issue! Please reach out to [email protected] if you are experiencing any further issues with scheduling Single Email Campaigns.