Drip incident

Issues with loading pages

Critical Resolved View vendor source →

Drip experienced a critical incident on March 2, 2021 affecting User Interface, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2021, 11:02 PM UTC
Resolved
Mar 02, 2021, 11:24 PM UTC
Duration
21m
Detected by Pingoru
Mar 02, 2021, 11:02 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Mar 02, 2021, 11:02 PM UTC

    We have received reports that some users are unable to load some pages within the application. Our team is looking into restoring service, and updates will be provided as soon as they become available.

  2. identified Mar 02, 2021, 11:13 PM UTC

    The team has identified the source of the issue and how it was affecting the page, and they are working to resolve it currently. We expect to make another update shortly.

  3. resolved Mar 02, 2021, 11:24 PM UTC

    We are happy to report that page loading issues have been successfully resolved. If you have any additional questions or concerns, please don't hesitate to reach out to us at [email protected]. Thank you for your patience and we apologize for any inconvenience this caused.