Drip incident

Issues accessing segmentation filters and People

Minor Resolved View vendor source →

Drip experienced a minor incident on March 10, 2021 affecting User Interface, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2021, 04:30 PM UTC
Resolved
Mar 10, 2021, 04:54 PM UTC
Duration
24m
Detected by Pingoru
Mar 10, 2021, 04:30 PM UTC

Affected components

User Interface

Update timeline

  1. investigating Mar 10, 2021, 04:30 PM UTC

    We are currently investigating reports that customers are unable to access segmentation filters or the People list in accounts. Our team is on it and will provide an update here soon.

  2. resolved Mar 10, 2021, 04:54 PM UTC

    After identifying the cause of this issue, our teams have released a fix and we can confirm this problem is resolved. Should you have any questions or concerns, please don't hesitate to reach out to our support team via our in-app support widget. We apologize for an inconveniences that may have caused.