Drip experienced a major incident on May 4, 2021 affecting Workflows and Rules, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Workflows and Rules
Update timeline
- identified May 04, 2021, 08:36 PM UTC
Accounts integrated with Facebook Custom Audiences are currently not updating Audiences in Facebook from Drip, starting around noon CDT. We have identified the issue, and we are currently working on a fix to restore connectivity. We will provide another update shortly when this work is complete.
- resolved May 04, 2021, 08:53 PM UTC
We're happy to report that connectivity to Facebook Custom Audiences has been restored. Please reach out to our support team via the in-app widget if you have any questions.