Drip experienced a major incident on June 18, 2021 affecting Workflows and Rules, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Workflows and Rules
Update timeline
- investigating Jun 18, 2021, 03:32 PM UTC
Our team is currently investigating reports of customers being unable to activate or turn off workflows within their accounts. We are currently working on a fix for this and will post additional updates as we work towards restoring this feature.
- identified Jun 18, 2021, 03:53 PM UTC
Our team has identified the source of the issue and are preparing a fix to be deployed shortly. We'll post another update shortly once this is live.
- resolved Jun 18, 2021, 04:10 PM UTC
We're happy to report that this issue has been resolved. If you run into any lingering issues, please reach out to our support team via [email protected].