Drip experienced a minor incident on July 13, 2021 affecting User Interface and Workflows and Rules, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceWorkflows and Rules
Update timeline
- identified Jul 13, 2021, 08:40 PM UTC
We are currently experiencing delays with both segmentation and events. Our team has found the cause of the issue and they are working to deploy a fix to restore processing time for these events. We will continue to post updates as work through this issue. Thank you for your patience.
- resolved Jul 13, 2021, 09:54 PM UTC
We are pleased to report that expected processing times for events and segmentation have been restored. If you run into any other issues please continue to get in touch with our support team at [email protected].