Drip Outage History
Drip is up right nowPingoru has recorded 58 incidents for Drip: 8 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 41 of 720 (6%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 544 (0%) |
Incidents, newest first
Minor June 9, 2026 Drip App Disruption 57m REST and JavaScript APIs, User Interface, Email Sending, New People Adds and 3 more
Started Jun 09, 2026, 04:05 PM UTC· resolved Jun 09, 2026, 05:02 PM UTC
- investigating Jun 09, 2026, 04:05 PM UTC
We are currently experiencing elevated errors in the Drip application for page loads and incoming API calls. Our development team is investigating the issue and will post an update as soon as we have more information.
- resolved Jun 09, 2026, 05:02 PM UTC
The issue affecting the app disruption has been resolved. Normal operations have resumed. Please reach out to [email protected] if you have any questions.
Notice May 8, 2026 Degraded Analytics and Timeline Events 2h 48m User Interface, Analytics
Started May 08, 2026, 01:03 AM UTC· resolved May 08, 2026, 03:51 AM UTC
- investigating May 08, 2026, 01:03 AM UTC
We are experiencing some delays in analytics and timeline events due to a third-party vendor. Some users may see delayed, incomplete, or unavailable analytics data. Core application functionality is not affected. We are monitoring and will provide updates as more information becomes available.
- resolved May 08, 2026, 03:51 AM UTC
The issue affecting analytics has been fully resolved. All analytics functionality has returned to normal. Thank you for your patience while we worked through this issue. Please reach out to [email protected] for any questions.
Major April 20, 2026 Workflow Action Node Outage 1d 16h Workflows and Rules
Started Apr 20, 2026, 11:51 PM UTC· resolved Apr 22, 2026, 04:22 PM UTC
- identified Apr 20, 2026, 11:51 PM UTC
We’re currently investigating a partial outage affecting workflows action nodes that removes a tag that started at 11:40 CST. Our team is actively working to fix the issue, and we’ll provide an update as soon as we have more information.
- identified Apr 21, 2026, 06:22 PM UTC
We have identified all the people affected by the node action to remove tags, and we are working on fixing the issue. We will provide an update as soon as we have more details.
- resolved Apr 22, 2026, 04:22 PM UTC
Our team has successfully resolved the issue here, and has put measures in place to address those profiles affected. Our apologies for any inconvenience this caused and thanks so much for your patience. Please reach out to the Support team through the in-app widget or through email at [email protected] if you have any questions or concerns.
Minor February 2, 2026 Scheduled Maintenance Alert - Sunday, February 1st, from 8:00-10:00PM CST –
Started Feb 02, 2026, 02:44 AM UTC· resolved Feb 02, 2026, 02:44 AM UTC
- monitoring Feb 02, 2026, 02:44 AM UTC
Feb 1, 20:44 CST Completed - The scheduled maintenance has been completed. Feb 1, 20:00 CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 30, 11:27 CST Scheduled - On Sunday, February 1st, from 8:00 - 10:00 PM Central Time, the Drip platform will undergo a small scheduled system maintenance. During this time you should continue to have access to the platform and data, though email sends and page load times may be slower than usual during these updates.
Major December 22, 2025 Major Outage –
Started Dec 22, 2025, 03:16 AM UTC· resolved Dec 22, 2025, 03:16 AM UTC
- monitoring Dec 22, 2025, 03:16 AM UTC
Dec 21, 21:16 CST Resolved - All systems are fully operational. Please reach out to [email protected] if you have any questions. Dec 21, 19:13 CST Monitoring - We have successfully restored service and are recovering. All systems are now operational and performing as expected. We are currently monitoring the platform closely to ensure continued stability before officially marking this as resolved. Dec 21, 18:46 CST Investigating - We are currently investigating a major outage affecting all services. Users may be unable to access the application at this time. Our engineering team is fully engaged and working to identify the root cause. We apologize for the disruption and will provide another update as soon as we have more information.
Minor October 22, 2025 Workflow Performance Issues –
Started Oct 22, 2025, 02:04 AM UTC· resolved Oct 22, 2025, 02:04 AM UTC
- monitoring Oct 22, 2025, 02:04 AM UTC
Oct 21, 21:04 CDT Resolved - The issue affecting workflow performance has been resolved. Normal operations have resumed. Please reach out to [email protected] if you have any questions. Oct 21, 20:38 CDT Investigating - We’re currently investigating performance issues affecting workflows. Our team is actively working to identify the cause, and we’ll provide an update as soon as we have more information.
Minor October 21, 2025 Analytics Delayed –
Started Oct 21, 2025, 01:08 PM UTC· resolved Oct 21, 2025, 01:08 PM UTC
- monitoring Oct 21, 2025, 01:08 PM UTC
Oct 21, 08:08 CDT Resolved - This incident has been resolved. There was no data loss during this incident — all click activity has been recorded and reflected accurately. Thank you for your patience while we worked to restore full functionality. Oct 20, 17:44 CDT Identified - We’ve identified an issue affecting Analytics, which are currently failing to update in real time. All other analytics and services remain operational. There is no data loss — data is being captured as expected but is not yet reflected in reporting within the app. Our team is working to restore real-time updates as quickly as possible. We’ll provide another update once analytics are fully refreshed.
Minor October 20, 2025 App Performance Delays Ongoing –
Started Oct 20, 2025, 10:42 PM UTC· resolved Oct 20, 2025, 10:42 PM UTC
- monitoring Oct 20, 2025, 10:42 PM UTC
Oct 20, 17:42 CDT Resolved - We’ve resolved the issue with AWS that has been affecting our systems. All services are now fully operational, and email sends have completed. We’ve cleared the backlog and confirmed that emails are sending normally. Our team will continue to monitor performance to ensure everything remains stable. Oct 20, 17:21 CDT Monitoring - Emails are now being sent successfully, though there is a large backlog due to the earlier outage. Messages may take additional time to process as the backlog clears. At this time, we believe all services are recovering and are under strict monitoring. Oct 20, 16:39 CDT Identified - Our web application is slowly coming back online as AWS restores functionality to its infrastructure, systems, and services. Email sending, especially single email campaigns are still failing and we're working to bring it back online. All single email campaigns will be eventually sent, many will be delayed as we bring our services back online. Oct 20, 16:25 CDT Monitoring - Our web application is slowly coming back online as AWS restores functionality to its infrastructure, systems, and services. Email sending, especially single email campaigns are still failing and we're working to bring it back online. All single email campaigns will be eventually sent, many will be delayed as we bring our services back online. Oct 20, 11:55 CDT Update - We’re seeing an escalation in the ongoing AWS outage affecting our infrastructure. This may lead to broader service interruptions or degraded performance. Our team is continuing to monitor and implement workarounds where able. Oct 20, 11:25 CDT Update - Our team is continuing to monitor and implement workarounds to address the ongoing AWS outage. Oct 20, 09:26 CDT Identified - The issue has been identified and a fix is being implemented. Oct 20, 08:41 CDT Monitoring - Previously identified service disruptions in our system due to an outage on AWS are ongoing. The team is continuing to monitor. We apologize for any inconvenience this may be causing and will update you as we continue to monitor the situation closely.
Minor October 20, 2025 App Performance Delays –
Started Oct 20, 2025, 11:03 AM UTC· resolved Oct 20, 2025, 11:03 AM UTC
- monitoring Oct 20, 2025, 11:03 AM UTC
Oct 20, 06:03 CDT Resolved - The earlier outage has now been resolved. Please reach out to [email protected] if you see any lingering issues. Oct 20, 04:48 CDT Monitoring - We have identified and are currently monitoring a service disruption in our system due to an outage on AWS. We apologize for any inconvenience this may be causing and will update you as we continue to monitor the situation closely.
Minor August 18, 2025 Email Sends not reflected in Activity Timeline 4h 9m User Interface, Email Sending
Started Aug 18, 2025, 03:37 PM UTC· resolved Aug 18, 2025, 07:46 PM UTC
- investigating Aug 18, 2025, 03:37 PM UTC
We are currently investigating a UI issue where email send and receipt data is not appearing on profiles. This is also affecting segmentation for recipients, which may show as blank. Please note that despite this display issue, emails are still being successfully sent. We apologize for any inconvenience this may cause and will provide an update as soon as we have more information.
- monitoring Aug 18, 2025, 03:42 PM UTC
The team has identified and pushed out a fix to address the issue. Affected events are recovering, we're continuing to monitor.
- resolved Aug 18, 2025, 07:46 PM UTC
The team has confirmed all delivery events have been recovered and are displayed on affected profiles. Issue resolved.
Minor May 23, 2025 Increased Loading Times 51m User Interface
Started May 23, 2025, 04:36 PM UTC· resolved May 23, 2025, 05:27 PM UTC
- investigating May 23, 2025, 04:36 PM UTC
We have received reports that some users are seeing longer-than-normal loading times when accessing some pages within the application. Our team is investigating, and updates will be provided as soon as they become available.
- resolved May 23, 2025, 05:27 PM UTC
We are happy to report that page loading issues have been successfully resolved. If you have any additional questions or concerns, please don't hesitate to reach out to us at [email protected]. Thank you for your patience and we apologize for any inconvenience this caused.
Major March 17, 2025 Event processing delays 2h 30m REST and JavaScript APIs, User Interface, Email Sending, Workflows and Rules
Started Mar 17, 2025, 01:29 PM UTC· resolved Mar 17, 2025, 04:00 PM UTC
- investigating Mar 17, 2025, 01:29 PM UTC
We are currently experiencing a delay in processing events related to segmentation, workflows, analytics and email deliveries. Our team is working to identify the problem and deploy a fix at which point we'll begin processing through the backlog of events to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.
- investigating Mar 17, 2025, 02:48 PM UTC
We are continuing to investigate this issue. 500 errors have been reported for some posts to the API.
- monitoring Mar 17, 2025, 03:32 PM UTC
Our team has identified the problem and has deployed a fix. We're currently processing through the backlog of events to restore the expected processing time for all events.
- resolved Mar 17, 2025, 04:00 PM UTC
We have resolved the delays and are back to normal. If you see any other issues from this, please reach out to [email protected]
Minor March 13, 2025 Increased Loading Times Reported 1h 59m User Interface
Started Mar 13, 2025, 02:00 PM UTC· resolved Mar 13, 2025, 04:00 PM UTC
- investigating Mar 13, 2025, 02:00 PM UTC
We have received reports that some users are seeing longer than normal loading times when accessing some pages within the application. Our team is investigating, and updates will be provided as soon as they become available.
- identified Mar 13, 2025, 03:20 PM UTC
The team has identified the source of the issue and how it was affecting load times, and they are working to resolve it currently. We expect to make another update shortly.
- resolved Mar 13, 2025, 04:00 PM UTC
We are happy to report that page loading issues have been successfully resolved. If you have any additional questions or concerns, please don't hesitate to reach out to us at [email protected]. Thank you for your patience and we apologize for any inconvenience this caused.
Minor November 20, 2024 Event processing delay 40m User Interface, Workflows and Rules
Started Nov 20, 2024, 10:27 PM UTC· resolved Nov 20, 2024, 11:07 PM UTC
- identified Nov 20, 2024, 10:27 PM UTC
We are currently experiencing a delay in processing events related to segmentation, workflows and purchase analytics. Our team has already identified the problem and has deployed a fix. We're currently processing through the backlog of events to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.
- monitoring Nov 20, 2024, 10:50 PM UTC
Backlog of events has been processed and the team is monitoring to ensure there are no further delays.
- resolved Nov 20, 2024, 11:07 PM UTC
We have resolved the delays and are back to normal. If you see any other issues from this, please reach out to [email protected]