Dragon Systems experienced a notice incident on April 28, 2026 affecting DAX Copilot for DMO - Summary Availability and DAX Copilot Mobile - Summary Availability and 1 more component, lasting 6d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 28, 2026, 02:25 PM UTC
Microsoft has identified and is actively troubleshooting a recurrence of an issue affecting Dax/Dragon Copilot products. Symptoms may include: -- delayed summaries -- auto styling failures More details will be provided when information is available. We apologize for any inconvenience and appreciate your continued partnership as we work to resolve this issue.
- identified Apr 28, 2026, 03:39 PM UTC
There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact. We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior. We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.
- monitoring Apr 28, 2026, 03:41 PM UTC
There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact. We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior. We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.
- resolved May 04, 2026, 02:51 PM UTC
This incident has been resolved.