Dragon Systems experienced a minor incident on April 14, 2026 affecting Nuance Management Center - United States, lasting 5h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 14, 2026, 02:18 PM UTC
Microsoft has identified and is actively troubleshooting an issue affecting Nuance Management Console within our US datacenter following the latest Edge browser update. More details will be provided when information is available.
- identified Apr 14, 2026, 02:55 PM UTC
Microsoft has identified and is working on remediation on the current NMC issue. Impact is that some admins working with the most recent Edge/Chrome browser updates, that also manage multiple organizations may be experiencing an issue with Orgnaization dropdown/selector.
- identified Apr 14, 2026, 02:56 PM UTC
Microsoft has identified and is working on remediation on the current NMC issue. Impact is that some admins working with the most recent Edge/Chrome browser updates, that also manage multiple organizations may be experiencing an issue with Orgnaization dropdown/selector.
- resolved Apr 14, 2026, 08:02 PM UTC
This incident has been resolved.