Dragon Systems incident

Dragon/DAX Copilot auto styling failure and delayed summaries

Notice Resolved View vendor source →

Dragon Systems experienced a notice incident on April 27, 2026 affecting DAX Copilot for DMO - Summary Availability and DAX Copilot Mobile - Summary Availability and 1 more component, lasting 13h 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 10:59 PM UTC
Resolved
Apr 28, 2026, 12:28 PM UTC
Duration
13h 28m
Detected by Pingoru
Apr 27, 2026, 10:59 PM UTC

Affected components

DAX Copilot for DMO - Summary AvailabilityDAX Copilot Mobile - Summary AvailabilityDAX Copilot for DMO - Summary EditingDAX Copilot for Epic - Summary Generation & Delivery

Update timeline

  1. investigating Apr 27, 2026, 10:59 PM UTC

    Microsoft is currently investigating an issue impacting: -- delayed summaries -- auto styling failures We will provide additional updates as they become available. We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.

  2. monitoring Apr 27, 2026, 11:29 PM UTC

    Microsoft has taken remediation steps, and we are seeing improvements in system functionality. We will continue to closely monitor to confirm improved behavior.