Dragon Systems experienced a minor incident on May 27, 2026 affecting DAX Copilot for Epic - Summary Generation & Delivery, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
DAX Copilot for Epic - Summary Generation & Delivery
Update timeline
- identified May 27, 2026, 05:40 PM UTC
Microsoft is investigating an issue affecting DAX Copilot for EPIC users within our US datacenters. Symptom: Subsequent recordings are failing to generate new drafts. Microsoft is actively working on remediation and will provide more information as soon as it is available. Thank you for your patience and continued partnership.
- resolved May 27, 2026, 05:59 PM UTC
Microsoft has resolved an issue affecting Dax/Dragon Copilot products within our US datacenter. A detailed analysis for the impact will be available within the next 10 days.