DRACOON incident

Outage of our Support Portal

Notice Resolved View vendor source →

DRACOON experienced a notice incident on July 28, 2025, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2025, 07:54 AM UTC
Resolved
Jul 28, 2025, 09:45 AM UTC
Duration
1h 51m
Detected by Pingoru
Jul 28, 2025, 07:54 AM UTC

Update timeline

  1. investigating Jul 28, 2025, 07:54 AM UTC

    We are currently investigating an issue with our Support Portal. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

  2. resolved Jul 28, 2025, 10:58 AM UTC

    The issue with our Support Portal has been fully resolved. We apologize for any inconvenience this may have caused and appreciate your patience.