DRACOON incident

Outage of our Support Portal (Dracoon Server)

Notice Resolved View vendor source →

DRACOON experienced a notice incident on August 4, 2025, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 06:58 AM UTC
Resolved
Aug 04, 2025, 07:25 AM UTC
Duration
26m
Detected by Pingoru
Aug 04, 2025, 06:58 AM UTC

Update timeline

  1. investigating Aug 04, 2025, 06:58 AM UTC

    We are currently investigating an issue with our Support Portal (Dracoon Server). Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

  2. resolved Aug 04, 2025, 07:25 AM UTC

    The issue with our Support Portal has been fully resolved. We apologize for any inconvenience this may have caused and appreciate your patience.