DRACOON experienced a minor incident on July 10, 2024 affecting Virus protection, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2024, 07:51 AM UTC
We are currently investigating an issue with Virus Protection. Some files cannot be scanned and remain locked for security reasons. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.
- monitoring Jul 10, 2024, 01:22 PM UTC
The issue with Virus Protection has been resolved, and we are monitoring the situation to ensure it remains stable. We apologize for any inconvenience this may have caused and appreciate your patience.
- resolved Jul 12, 2024, 08:22 AM UTC
The issue with Virus Protection has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.