DRACOON incident

Slow performance of uploads to DRACOON S3 Storage

Minor Resolved View vendor source →

DRACOON experienced a minor incident on August 26, 2024 affecting Upload, lasting 10h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 07:28 AM UTC
Resolved
Aug 26, 2024, 06:20 PM UTC
Duration
10h 52m
Detected by Pingoru
Aug 26, 2024, 07:28 AM UTC

Affected components

Upload

Update timeline

  1. investigating Aug 26, 2024, 08:17 AM UTC

    We are currently investigating an issue with uploads to our S3 storage. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

  2. monitoring Aug 26, 2024, 08:51 AM UTC

    The issue with uploads to our S3 storage has been resolved, and we are monitoring the situation to ensure it remains stable. We apologize for any inconvenience this may have caused and appreciate your patience.

  3. resolved Aug 26, 2024, 06:20 PM UTC

    The issue with uploads to our S3 storage has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.