DRACOON experienced a critical incident on September 13, 2024 affecting API (group 01) and API (group 02) and 1 more component, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 13, 2024, 09:06 AM UTC
There was a short outage of our DRACOON Cloud from 10:43 to 10:45 am german localtime. The issue has been resolved and we are monitoring the situation to ensure it remains stable. We apologize for any inconvenience this may have caused and appreciate your patience.
- resolved Sep 13, 2024, 12:53 PM UTC
The issue with DRACOON Cloud has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.