DRACOON experienced a critical incident on October 30, 2024 affecting API (group 01) and API (group 02) and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 30, 2024, 01:36 PM UTC
We are currently investigating an issue with DRACOON Cloud. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.
- monitoring Oct 30, 2024, 01:45 PM UTC
The issue with DRACOON Cloud has been resolved, and we are monitoring the situation to ensure it remains stable. We apologize for any inconvenience this may have caused and appreciate your patience.
- resolved Oct 30, 2024, 01:55 PM UTC
The issue with DRACOON Cloud has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.