DRACOON incident

Partial Outage of API (group 02)

Minor Resolved View vendor source →

DRACOON experienced a minor incident on December 3, 2024 affecting API (group 02), lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 03:03 PM UTC
Resolved
Dec 03, 2024, 03:59 PM UTC
Duration
56m
Detected by Pingoru
Dec 03, 2024, 03:03 PM UTC

Affected components

API (group 02)

Update timeline

  1. investigating Dec 03, 2024, 03:03 PM UTC

    We are currently investigating an issue with API (group 02). Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

  2. identified Dec 03, 2024, 03:04 PM UTC

    We have identified the issue with API (group 02). Our engineers are working on a resolution and we are confident that we will have a fix in place soon. We will provide more information and updates as soon as they become available.

  3. identified Dec 03, 2024, 03:04 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Dec 03, 2024, 03:59 PM UTC

    The issue with API (group 02) has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.