DRACOON experienced a notice incident on February 17, 2025, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 17, 2025, 07:24 AM UTC
We are currently investigating an issue with our support portal. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.
- resolved Feb 17, 2025, 10:16 AM UTC
The issue with our support portal has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.