Dotpost incident

Outage

Critical Resolved View vendor source →

Dotpost experienced a critical incident on September 13, 2024 affecting Dotpost and Document Delivery and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 12:37 PM UTC
Resolved
Sep 13, 2024, 02:30 PM UTC
Duration
1h 53m
Detected by Pingoru
Sep 13, 2024, 12:37 PM UTC

Affected components

DotpostDocument DeliveryEmail notificationsDocuments

Update timeline

  1. investigating Sep 13, 2024, 07:44 AM UTC

    We are currently investigating this issue.

  2. identified Sep 13, 2024, 12:37 PM UTC

    The issue has been identified and a fix is being implemented. We expect to be back by 15:30 BST.

  3. resolved Sep 13, 2024, 02:30 PM UTC

    This incident has been resolved.