Dotpost Outage History

Dotpost is up right now

Dotpost had 5 outages in the last 2 years totaling 2306h 37m of downtime — averaging 0.2 incidents per month.

There were 5 Dotpost outages since September 13, 2024 totaling 2306h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dotpost.com

Critical May 23, 2025

Dotpost Inaccessible

Detected by Pingoru
May 23, 2025, 10:01 AM UTC
Resolved
May 23, 2025, 10:15 AM UTC
Duration
13m
Affected: Dotpost
Timeline · 2 updates
  1. investigating May 23, 2025, 10:01 AM UTC

    We are currently investigating this issue.

  2. resolved May 23, 2025, 10:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 31, 2025

Documents not accessible

Detected by Pingoru
Mar 31, 2025, 08:12 AM UTC
Resolved
Mar 31, 2025, 08:41 AM UTC
Duration
29m
Affected: Documents
Timeline · 2 updates
  1. investigating Mar 31, 2025, 08:12 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 31, 2025, 08:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 28, 2025

Mobile App

Detected by Pingoru
Feb 28, 2025, 09:20 AM UTC
Resolved
Jun 03, 2025, 03:14 PM UTC
Duration
95d 5h
Timeline · 2 updates
  1. identified Feb 28, 2025, 09:20 AM UTC

    Reminder: You will no longer be able to access Dotpost via the mobile app from 5th March. To access Dotpost please use https://www.dotpost.com/login/.

  2. resolved Jun 03, 2025, 03:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 23, 2024

Problems logging in

Detected by Pingoru
Sep 23, 2024, 02:36 PM UTC
Resolved
Sep 24, 2024, 08:43 AM UTC
Duration
18h 7m
Affected: Dotpost
Timeline · 5 updates
  1. investigating Sep 23, 2024, 02:36 PM UTC

    We are aware that a small number of users are having problems logging in to Dotpost. We are investigating the issue. Using inprivate / incognito session or an alternate browser may resolve the issue. Please contact [email protected] for further assistance.

  2. investigating Sep 23, 2024, 04:37 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 23, 2024, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 24, 2024, 08:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 24, 2024, 08:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 13, 2024

Outage

Detected by Pingoru
Sep 13, 2024, 12:37 PM UTC
Resolved
Sep 13, 2024, 02:30 PM UTC
Duration
1h 53m
Affected: DotpostDocument DeliveryEmail notificationsDocuments
Timeline · 3 updates
  1. investigating Sep 13, 2024, 07:44 AM UTC

    We are currently investigating this issue.

  2. identified Sep 13, 2024, 12:37 PM UTC

    The issue has been identified and a fix is being implemented. We expect to be back by 15:30 BST.

  3. resolved Sep 13, 2024, 02:30 PM UTC

    This incident has been resolved.

Read the full incident report →