DoorDash experienced a major incident on March 4, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 04, 2025, 06:44 PM UTC
The order health was impacted for marketplace orders. The issue has been mitigated already and the team is investigating further.
- postmortem Mar 06, 2025, 01:36 AM UTC
On March 4th, between 10:23 AM and 10:31 AM PST, DoorDash app and Drive consumers encountered errors when attempting to place orders due to a faulty configuration update. The issue was resolved shortly after the faulty configuration was reverted.