DoorDash incident

Partial Outage on Mx Portal and Business Manager

Minor Resolved View vendor source →

DoorDash experienced a minor incident on September 25, 2024 affecting Merchant Portal and Business Manager App, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 03:57 PM UTC
Resolved
Sep 25, 2024, 04:03 PM UTC
Duration
5m
Detected by Pingoru
Sep 25, 2024, 03:57 PM UTC

Affected components

Merchant PortalBusiness Manager App

Update timeline

  1. investigating Sep 25, 2024, 03:57 PM UTC

    Mx Portal and Business Manage App are unable to view the Order Details side-pane which includes all order information. Order creation is not impacted.

  2. investigating Sep 25, 2024, 03:58 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 25, 2024, 04:03 PM UTC

    This incident has been resolved.