DoorDash experienced a major incident on January 28, 2025 affecting Drive API, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Drive API
Update timeline
- investigating Jan 28, 2025, 09:12 PM UTC
We have detected issues with Drive API Drive Classic and Order fulfillment has not been impacted.
- identified Jan 28, 2025, 09:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 28, 2025, 09:38 PM UTC
A fix has been implemented and we are seeing recovery.
- monitoring Jan 28, 2025, 09:57 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 28, 2025, 10:28 PM UTC
We are continuing to monitor the APIs , availability is looking good
- monitoring Jan 28, 2025, 11:43 PM UTC
Team is continuing to monitor. We are observing some higher latencies on the APIs but retries should be working.
- monitoring Jan 29, 2025, 12:23 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 29, 2025, 12:53 AM UTC
This incident has been resolved