DoorDash incident

Order Health Impacted

Notice Resolved View vendor source →

DoorDash experienced a notice incident on March 8, 2025 affecting Drive Order Fulfillment and Orders, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2025, 04:50 AM UTC
Resolved
Mar 08, 2025, 05:18 AM UTC
Duration
27m
Detected by Pingoru
Mar 08, 2025, 04:50 AM UTC

Affected components

Drive Order FulfillmentOrders

Update timeline

  1. investigating Mar 08, 2025, 04:50 AM UTC

    Doordash Order Health is impacted. Marketplace and Drive Orders are affected. We are currently investigating the issue.

  2. investigating Mar 08, 2025, 05:10 AM UTC

    The order health has recovered now. The team is continuing to investigate.

  3. resolved Mar 08, 2025, 05:18 AM UTC

    The incident has been resolved now.

  4. postmortem Mar 12, 2025, 08:49 PM UTC

    The order health was affected by a hardware failure in one of our partner's infrastructure. The faulty resource was replaced, which helped restore order health afterward.