DonorDrive Outage History
DonorDrive is up right nowPingoru has recorded 51 incidents for DonorDrive: 1 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 511 (0%) |
Incidents, newest first
Minor November 18, 2025 Intermittent Connectivity issues due to a Widespread Cloudflare Incident affecting clients Globally. 7h 16m Admin, Sites
Started Nov 18, 2025, 12:53 PM UTC· resolved Nov 18, 2025, 08:10 PM UTC
- investigating Nov 18, 2025, 12:53 PM UTC
We are aware of intermittent connectivity issues affecting DonorDrive. This appears to be caused by a widespread problem with Cloudflare and specifically ,the CDN. We are working with their support personnel to assist in rectification.
- investigating Nov 18, 2025, 01:56 PM UTC
We continue to rely on Cloudflare to resolve this issue - updates from them directly are available here: https://www.cloudflarestatus.com/.
- monitoring Nov 18, 2025, 03:38 PM UTC
According to the Cloudflare website, https://www.cloudflarestatus.com, a fix has been implemented and we are seeing the Bonterra Tech applications coming back online accordingly. We will continue to update this page with appropriate information to keep you apprised of progress towards the full return to normal service.
- resolved Nov 18, 2025, 08:10 PM UTC
Cloudflare has implemented a fix for the upstream issue that caused intermittent errors earlier today. DonorDrive services are now fully operational. We’ll continue to monitor performance closely to ensure ongoing reliability. Thank you for your patience during this disruption.
Minor August 6, 2025 DonorDrive Registration Flow Impacted 2h 8m Sites
Started Aug 06, 2025, 07:40 PM UTC· resolved Aug 06, 2025, 09:49 PM UTC
- identified Aug 06, 2025, 07:40 PM UTC
We are aware of an issue where a small subset of users encounter an error on the final confirmation screen when registering for events. Our team has identified the cause and is actively working to implement a resolution. We understand the disruption this may cause and appreciate your patience as we work to resolve the issue.
- resolved Aug 06, 2025, 09:49 PM UTC
On August 6, 2025, some users experienced errors when registering for events with registration forms that included conditional form fields. Our team identified the issue, which was related to underlying form validation, and has implemented a fix. We understand this may have caused frustration, and we appreciate your patience as we worked to resolve the issue.
Minor June 12, 2025 DonorDrive Transactions Impacted 1h 5m Braintree API, Braintree United States Processing, Braintree Canadian Processing, PayPal and 2 more
Started Jun 12, 2025, 08:06 PM UTC· resolved Jun 12, 2025, 09:12 PM UTC
- monitoring Jun 12, 2025, 08:06 PM UTC
AWS and Cloudflare are experiencing degraded performance, which may impact transaction processing on your site. This is sporadic and will not affect all users. We will continue to monitor the situation and will update when we can.
- resolved Jun 12, 2025, 09:12 PM UTC
AWS and Cloudlfare services have been restored. We are continuing to monitor performance.