DonorAtlas Outage History

DonorAtlas is up right now

Pingoru has recorded 1 incident for DonorAtlas: 0 in the last 12 months and 0 in the last 90 days.

Source: status.donoratlas.com

1incidents recorded
0last 12 months
0last 90 days
–typical duration

Incidents, newest first

Major October 20, 2025 Platform Outage 2h 36m section-269336 (Donors), section-269336 (Search), section-269336 (Upload), section-269336 (Export) and 3 more

Started Oct 20, 2025, 06:08 PM UTC· resolved Oct 20, 2025, 08:44 PM UTC

  1. investigating Oct 20, 2025, 06:08 PM UTC

    We are aware that customers are unable to use the DonorAtlas platform due to the large outage of Amazon Web Services. Your data is secure, and we will restore the platform as quickly as possible.

  2. resolved Oct 20, 2025, 08:44 PM UTC

    Upload has recovered. The entire platform is now operational, and we are continuing to monitor as AWS recovers. Please reach out to support if you experience issues.

Read the full incident report →