Domotz incident

Users are not able to access to the Domotz Agents

Notice Resolved View vendor source →

Domotz experienced a notice incident on March 5, 2024 affecting Authentication - North America (US), lasting 4h 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 08:40 PM UTC
Resolved
Mar 06, 2024, 01:38 AM UTC
Duration
4h 58m
Detected by Pingoru
Mar 05, 2024, 08:40 PM UTC

Affected components

Authentication - North America (US)

Update timeline

  1. investigating Mar 05, 2024, 08:40 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 05, 2024, 08:41 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 05, 2024, 09:33 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 05, 2024, 11:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Mar 05, 2024, 11:14 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 06, 2024, 01:38 AM UTC

    This incident has been resolved.