Domotz incident

Users experiencing issue in logging into the Domotz service (North American / Europe Data Center)

Notice Resolved View vendor source →

Domotz experienced a notice incident on April 29, 2024 affecting Authentication - North America (US) and Domotz Portal and 1 more component, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2024, 05:47 PM UTC
Resolved
Apr 29, 2024, 08:06 PM UTC
Duration
2h 19m
Detected by Pingoru
Apr 29, 2024, 05:47 PM UTC

Affected components

Authentication - North America (US)Domotz PortalAuthentication - Rest of World

Update timeline

  1. investigating Apr 29, 2024, 05:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 29, 2024, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2024, 08:06 PM UTC

    This incident has been resolved.