Domotz incident

Users experiencing issue in logging into the Domotz service (North American)

Minor Resolved View vendor source →

Domotz experienced a minor incident on April 30, 2024 affecting Authentication - North America (US), lasting 5h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 05:28 AM UTC
Resolved
Apr 30, 2024, 10:29 AM UTC
Duration
5h 1m
Detected by Pingoru
Apr 30, 2024, 05:28 AM UTC

Affected components

Authentication - North America (US)

Update timeline

  1. investigating Apr 30, 2024, 05:28 AM UTC

    We are currently investigating this issue.

  2. identified Apr 30, 2024, 08:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 30, 2024, 08:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 30, 2024, 10:29 AM UTC

    This incident has been resolved.