Domotz incident

Login failures

Major Resolved View vendor source →

Domotz experienced a major incident on September 4, 2024 affecting Authentication - North America (US) and Authentication - Rest of World, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 03:31 PM UTC
Resolved
Sep 04, 2024, 04:43 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 04, 2024, 03:31 PM UTC

Affected components

Authentication - North America (US)Authentication - Rest of World

Update timeline

  1. investigating Sep 04, 2024, 03:31 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 04, 2024, 03:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 04, 2024, 04:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 04, 2024, 04:43 PM UTC

    This incident has been resolved.