Domotz incident

Login failures

Critical Resolved View vendor source →

Domotz experienced a critical incident on October 7, 2024 affecting Authentication - North America (US) and Authentication - Rest of World, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 02:12 PM UTC
Resolved
Oct 07, 2024, 03:53 PM UTC
Duration
1h 41m
Detected by Pingoru
Oct 07, 2024, 02:12 PM UTC

Affected components

Authentication - North America (US)Authentication - Rest of World

Update timeline

  1. investigating Oct 07, 2024, 02:12 PM UTC

    We are currently investigating this issue.

  2. identified Oct 07, 2024, 03:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 07, 2024, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 07, 2024, 03:38 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 07, 2024, 03:53 PM UTC

    This incident has been resolved.