Domotz incident
Backend Emergency infrastructure maintenance - US Region
Domotz experienced a notice incident on October 18, 2024 affecting Authentication - North America (US), lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 18, 2024, 01:08 PM UTC
Emergency Maintenance Activity Notification Affected Services: User Logins in the US region. Description: We are currently conducting emergency maintenance activities. This maintenance is essential to ensure the stability and performance of our services. Impact: During this maintenance window, users may not be able to login to the Domotz Portal. We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue promptly. Estimated Duration: 30 minutes We will provide updates on the progress and inform you once the maintenance is complete. Thank you for your patience and cooperation.
- resolved Oct 18, 2024, 01:27 PM UTC
The maintenance activity has been successfully completed, and the service is now fully operational.